A security guard, though primarily tasked with safeguarding your property, personnel, and clientele, fulfill many crucial roles that contribute to the safety and security of your business.
This article explores the wide range of security guard duties and how they are essential for maintaining a safe environment for everyone involved.
Basic Duties of Security Guards
The responsibilities of a security guard extend beyond mere presence; they are the first line of defense in preventing security breaches, responding to thefts and assaults, and maintaining lawfulness on the premises.
Understanding the full job description of a security officer is vital for optimal property and personal protection.
Below, we highlight key duties and the importance of a security officer job description.
1. Observation and Reporting
One of the key duties of a security guard involves monitoring and documenting any suspicious activity. Regular patrols, scrutinizing surveillance equipment like cameras and systems, and conducting security inspections form the cornerstone of this role.
In emergency situations, a guard’s detailed account of suspicious activities can greatly assist first responders in efficiently managing the situation, ensuring a swift return to a safe environment.
2. Visibility
A visible security presence often deters potential criminal behavior and unruly actions.
Therefore, the strategic positioning of security personnel in public, high-traffic areas is crucial for fostering a sense of safety among employees and visitors.
3. Order Maintenance
Maintaining order involves enforcing company policies, monitoring access points, watching surveillance cameras, and managing surveillance systems and alarms.
In emergencies, security officers must remain calm, exhibit strong communication skills, and show decisive leadership to maintain order until the arrival of law enforcement or the fire department.
4. Guest Assistance
A security guard plays a vital role in assisting guests, offering information, and providing directions, especially when stationed at building entrances.
Typical settings for this responsibility include:
This dual role of offering assistance while monitoring for suspicious activities requires a delicate balance and excellent communication skills.
5. Property Protection
The protection of property involves using surveillance equipment to monitor for criminal activity and ensuring the safety of the premises through vigilant observation.
A security guard must use their senses and previous experience in security to identify potential hazards and protect people on the property.
6. Enforcing Safety Measures
In the event of an emergency, security personnel are responsible for implementing safety protocols to protect employees, guests, and the public.
This includes guiding individuals to safety, performing first aid if certified, and working as part of a team effort with emergency responders.
Additional Security Guard Tasks
Beyond their primary duties, security officers often provide valuable administrative support and expertise, including liaison services with public safety officials and assisting with telephone inquiries during business hours, thereby alleviating administrative burdens on staff.
Frequently Asked Questions
What should a security guard not do?
A security guard must always stay alert, refrain from engaging in illegal activities, and avoid using excessive force.
Can security guards follow you?
Only if there's a reasonable suspicion of criminal activity, a security guard can follow an individual to ensure the safety of others.
Can security guards search your bags?
Searches are permitted with consent or under specific conditions, such as entering a secure area.
Can a security guard ask to see your receipt?
This is allowed if there's a suspicion of theft, aligning with store policies.
Reliable Security Solutions
Employing professional, qualified, and licensed security personnel ensures that all duties are performed with the diligence required.
That’s what we offer here at Building Security Services & Building Security Systems. You can also see our LinkedIn article here.
We pride ourselves on our team of well-trained security staff dedicated to securing your office building and creating a safe working environment. Contact us to learn how our security solutions can benefit your business.
Joseph Ferdinando
Joseph Ferdinando is the visionary founder of Building Security Services, a leading security company renowned for its comprehensive security services. With an illustrious career spanning over 40 years in the security industry, Joseph has been instrumental in elevating the standards of security guard services for a broad spectrum of businesses and organizations. As an influential member of the Building Owners and Managers Association (BOMA) in both New York and New Jersey chapters, Joseph has played a pivotal role in shaping industry standards and practices.